Customer support Representative- Check ‘n Go/Allied Cash Loan
Do you realy enjoy supplying exceptional solution and building enduring consumer relationships? Do you want to go beyond old-fashioned retail jobs and begin to build your career? Have you got fascination with being part of A financial that is industry-leading services? Do you want to create the next move? In that case, you want to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied Cash Advance, both right area of the Axcess Financial family of online payday LA organizations. Every day in towns and towns in the united states, they truly are greeting clients, processing loan requests, responding to inquiries about items, marketing new services, and much more — all because of the goal of delighting our respected customers. We offer cash solutions the real deal people and strive to function as very first choice for everyday monetary solutions. We users consider building relationships to make certain client requirements are increasingly being offered utilizing the most readily useful items we are able to offer.
- Relationship management: place our clients in the center of every thing we do. Exemplify our Sales culture. Serve and teach clients regarding the product profile. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if not able to resolve the presssing problem straight because of the client.
- Cash control: Handle and count currency, cash, and coins to add handling a money cabinet, counting money deposits, going cash from safe safe to cash cabinet as well as other money maneuvering needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with store product product sales reports at end of day and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic questions, consumer applications, demands or other dilemmas. Spot outgoing consumer courtesy and collection telephone phone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look (external and internal) is maintained to business criteria. Help out with the execution of all of the business marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Involved:
- Couple of years sales that are previous customer support experience chosen.
- 2 yrs cash maneuvering experience chosen.
- Should have personal transportation that is reliable conformity with posted policy and procedure. This might NOT add public transportation, transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the organization.
Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.
About Axcess Financial:
We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their individual funds whenever, where and just how they desire. It is our objective to have individuals the income they require whenever they want it. We make certain we do this in method this is certainly accountable and in their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or virtually any class that is protected.
This posting is supposed to spell it out the nature that is general of work expected to be performed and it is not an extensive selection of all duties, duties and abilities necessary for the positioning.